CyberLink Reviews

Did not want to deal with them, just download the software that was promised for free while buying a bluray writer/reader. had to make an account to be eligible (which is bs). The login afterwards asked for the password, but the password now had to follow different rules and so the password i had just created was no invalid. When asking the helpdesk.. they told me i could read their answer after logging in.....

Also, since creating that account I have received unwanted mail from them pretty much every day, aka SPAM

I purchased the Cyberlink Photo Director 365 in February this year. Last month I did a factory reset on my laptop. When I downloaded the program again there was nowhere to reregister it so all I have is the free version with very limited features. I explained the problem to customer care and they could not fix it, nor would they credit me for the 3 months subscription that I had left. The program is great to use but the company treats customers badly if there is a problem with the software.

Each of the 2 times that i upload my project to you tube, it leaves out images from my video project and I have reviewed it at least 3 to 4 times before each of the 2 times that i uploaded it to you tube and the previews are great. I notified cyberlink earlier this week by online message, since there was no phone number to call, and they just sent me a whole page of different directions and it still doesn't upload correctly even after i followed the directions. I think i may go back to the very first video editing company I used which is somewhat new, but lord knows I didn't have any issues during /nor after uploading my videos to you tube at all. I only joined cyberlink mainly because they have been around longer and overall the reviews decent and they have a lot of features in their video editing software.

This is a scam company for sure. So last year I bought a serial key for YouCam 9. Now I am not able to activate the trial, it just keeps asking for upgrade.
So It seems I paid 35$ without knowing that license is just for one year as it never said that on their page and it's not mentioned in the emails they sent.
Waste of money, I will look for something else.

ANY AND EVERYTIME I TRY TO GET HELP ON A PROBLEM IT DOES NOT RESOLVE! The power director updates usually have a bug but for 7 months now I can't access the cloud to store file, can't put them up, can't get them down and even when I try to file a request or claim on line, it stalls, and then the answer takes to long to come back, when it does it's just a jumble!! they have the worse support of any company I've ever dealt with! Worse than a bad car repair shop...SERIOUSLY!

After nearly everything goes down automatically, it seemed shady to me from the beginning. I cancelled the program. They clearly paid a lot to get on google's first hits. So many questions about it lands you on their website and not another maybe more objective one. This is capitalism of the highest order. Don't download this. If you do and aren't careful, it is already too late. Click the program, be away from you PC to make a tea, and you probably have a subscription for life. Professionalism is everything else.

I bought cyberlink power2 go 13 from this company and paid online with downloading. Three months later, the programme ceased to work after troubling me off and on from the word go. I requested them to renew the download of a working programme and they are asking for a further year's subsciption to be able to do that !!! Rip off artistes and outright cheating for charging for a programme which has not been fit for purpose. Shameful to extract money like this from customers.

Very low quality software for video editing. I have bought and installed the software for video editing (Powerdirector and colordirector) and it took 7 hours to produce a 3 minute video. I also asked the company to try the colordirector software since there my trial was expired and i got no answer. The software doesn't use at all my GPU for render video. Very disappointed by the sotware and there is no option to cancel subscription now that's paid. Look for other software... this is not the 1st one as the splash says

It's always a frustrating experience to use software from CyberLink.
Nothing works fluently...
Want to watch a movie from BluRay disc...
Forget it...
Update required...
... updates?
Forget it!
... Can't download.
The download I get offered is identified as a "possible security risk".
They just want to sell frustration!...
And they can, because for some reason they occupied a niche.

everything works great, there are really good effects updated regularly, and cool transitions, quality is great, workflow is awesome, you can even upload directly to youtube and vimeo and other websites, though i prefer adobe premiere's workflow, which is way easier, also you can download a lot of istock and shutterstock videos for free, which is great also, don't listen to the negative reviews.

I have PowerDirector 15, it produces Blu Rays that squish the picture and produce fuzzy results. Then bought Power2Go...redundant program completely of no value for PowerDirector users. Wasted $100.00 on that so now have crappy unwatchable Blu Rays and out $100.00 more. Depressing.

PhotoDirector 11 is a good product in what it does... but it only does it very very slowly on my computer (i7 laptop, 12GB RAM). The main problem is that it now takes 30+ minutes to start up. Back to using Picasa which is blindingly fast in comparison... if much less featured.

The customer help is very prompt but just ends up saying it is a problem with my computer setup.

Utter trash that's what power director is. Paid trash. If you want editing software then either download Davinci Resolve or buy Filmora which is a one off fee and they won't charge you every year.
I used to use PD for YouTube but now only use Davinci resolve and Filmora. After Cyberlink cancelled my subscription even thou I had paid a one of fee.
Please don't waste your money on Cyberlink power director TRASH....

Tried to upload a video to YouTube but getting msg saying can’t connect to server check internet. Connection is fine and uploaded a couple of weeks ago so what’s changed. Left msg with customer services but no reply. I’m done with them. 40 days subscription left but not renewing. No point when I can’t use the product. Adios Cyberlink.

Purchased the CD. NEVER received it. Contacted them multiple times over a period of a year. They ignored me.

Previous to that I had a glitch with their product. They never helped me with that either.

Customer service is terrible. They could care less about clients after they have gotten their money.

Stay far away from this terrible company!